FAQ
Frequently Asked Questions (FAQ)
Do you offer custom-printed folders or tabs?
Yes. We offer custom-printed file folders, tab dividers, and labels. Whether you need specific text, color coding, barcodes, or logos, we can help. Contact us for a quote or to upload your artwork.
When will my order ship?
Most in-stock items ship the same business day if ordered before 12:00 PM Central Time. Custom-printed products require additional lead time, which will be provided during the ordering process.
Are your file folders HIPAA compliant?
Yes. Our end tab folders and classification folders are designed with HIPAA compliance in mind, including full-coverage options, fastener support, and secure document handling features.
Do you offer volume discounts or net terms?
We offer competitive pricing for bulk orders and work with many organizations on net 30 billing terms. Contact us for a quote or to set up a business account.
Where are your products made?
Many of our products — including index tabs, folders, and some labels — are Made in the USA. Product pages will indicate U.S. origin when applicable.
What’s your return policy?
Unopened, non-custom items may be returned within 30 days of delivery. Custom orders are final sale unless defective. Contact us to start a return.