Privacy Policy

Last Updated: August 29, 2026

Advanced Filing Concepts, Inc. (“Advanced Filing Concepts,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit filing.com, create an account, communicate with us, or purchase products from us.

Information We Collect

We may collect information that you voluntarily provide to us when you create an account, place an order, request a quote or information, contact customer service, subscribe to communications, submit a form, or otherwise interact with our website.

This information may include your name, company name, email address, telephone number, billing and shipping addresses, order details, account information, and other information you choose to provide.

Payment information may be collected and processed by our payment processors and ecommerce service providers as necessary to complete transactions. We do not intend to collect payment-card numbers, passwords, or other sensitive information through our website analytics tools.

Information Collected Automatically

When you visit filing.com, we and our service providers may automatically collect certain technical and usage information. Depending on your privacy and cookie choices, this may include your browser and device type, operating system, IP address, approximate geographic location, referring website, pages viewed, links clicked, scrolling and navigation activity, dates and times of visits, and other information about how the website is used.

How We Use Information

We may use information collected through filing.com to:

  • Process and fulfill orders and transactions;
  • Provide customer service and respond to inquiries;
  • Maintain customer accounts and shopping-cart functionality;
  • Communicate regarding orders, products, services, or customer requests;
  • Improve our website, products, navigation, merchandising, and customer experience;
  • Analyze website traffic and performance;
  • Diagnose technical problems and improve website functionality;
  • Detect, investigate, and prevent fraud, misuse, or security incidents;
  • Maintain business, accounting, tax, warranty, and transaction records;
  • Send marketing communications where permitted and in accordance with your preferences; and
  • Comply with applicable laws and protect our legal rights.

Cookies and Similar Technologies

We use cookies and similar technologies to operate filing.com and provide website functionality. Certain cookies are necessary for features such as maintaining a shopping cart, account functionality, security, checkout, and other essential website operations.

We also use optional analytics and other non-essential technologies to understand website usage and improve our services. Where our website presents you with a cookie or privacy choice, non-essential analytics technologies are used in accordance with the choices you make through those controls.

You may accept, reject, or manage non-essential cookies using the cookie-preference controls provided on filing.com. You may also configure your browser to block or delete cookies, although doing so may affect certain website functions.

Website Analytics

With your consent where required, we use Microsoft Clarity and other analytics technologies to help us understand how visitors use filing.com and to improve website performance, usability, security, and the shopping experience.

Microsoft Clarity may provide behavioral analytics, heatmaps, and session-replay functionality based on website interactions such as pages viewed, clicks, scrolling, navigation, mouse or pointer movement, and related technical information. We use this information for website analytics, troubleshooting, fraud and security purposes, and website improvement.

We configure non-essential Microsoft Clarity analytics and session-replay functionality to operate in accordance with the Analytics consent choice presented through our website's cookie controls.

Microsoft may process information collected through Microsoft Clarity in accordance with its own privacy practices. For additional information, please review the Microsoft Privacy Statement.

How We Disclose Information

We may disclose information to service providers and other companies that assist us in operating our website and business. These may include ecommerce platform providers, payment processors, website hosting and infrastructure providers, shipping and fulfillment providers, analytics providers, advertising and measurement providers, fraud-prevention and security providers, and other vendors that provide services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, court order, or governmental request; enforce our agreements or policies; investigate fraud or security concerns; or protect the rights, property, safety, and security of Advanced Filing Concepts, our customers, or others.

We do not sell personal information in exchange for monetary payment. Some state privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly and may apply those definitions to certain uses of cookies, analytics, or advertising technologies. Where applicable, we provide privacy choices as required by law.

Your Privacy and Cookie Choices

You may use the cookie and privacy controls available on filing.com to manage non-essential cookies and analytics technologies.

If you receive promotional email from us, you may unsubscribe by using the unsubscribe link provided in the email or by changing applicable account preferences. We may continue to send transactional or service-related communications concerning your orders, account, or requests.

You may contact us regarding personal information associated with your customer account. We may retain information when reasonably necessary for transaction processing, order fulfillment, customer service, accounting, tax, fraud prevention, warranty administration, dispute resolution, legal compliance, and legitimate business recordkeeping.

California and Other State Privacy Rights

Residents of California and certain other states may have additional rights regarding their personal information where applicable law applies to Advanced Filing Concepts. Depending on the applicable law, these rights may include the right to request access to, correction of, or deletion of certain personal information, and the right to opt out of certain uses or disclosures of personal information.

Where required by applicable law, we will honor qualifying privacy requests and will not discriminate against an individual for exercising a legally protected privacy right.

You may submit a privacy-related request using the contact information provided on filing.com. We may take reasonable steps to verify your identity before completing certain requests.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information in our possession or control. However, no website, Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, business operations, accounting, tax, fraud prevention, warranty administration, dispute resolution, and compliance with legal obligations.

Third-Party Websites

Filing.com may contain links to websites or services operated by third parties. Those websites maintain their own privacy practices and policies. Advanced Filing Concepts is not responsible for the privacy practices, security, content, or operation of third-party websites that are not under our control.

Children's Privacy

Filing.com is a commercial ecommerce website and is not directed to children under the age of 13. We do not knowingly solicit personal information from children under 13 through the website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technologies, service providers, business practices, or legal requirements. When we update this Privacy Policy, we will revise the “Last Updated” date shown above. The version posted on filing.com will apply from its effective date forward.

Contact Us

If you have questions, comments, requests, or concerns regarding this Privacy Policy, cookies, analytics technologies, or our privacy practices, please contact Advanced Filing Concepts, Inc. using the contact information provided on filing.com.